KM
Keke M

1 reviews | Active since Mar 2014

19 Dec 2016, 17:17

Name dropped but no rewards

<p>Miway has advertised that we can name-drop and get R1,000. I did that referred my sister telephonecally and even name-dropped on their system which wasnt user-friendly.</p> <p> </p> <p>With limited knowledge I name-dropped my sister and she name-dropped herself to avoid being told that we didnt do it right...guess what...THEY ARE STILL NOT PAYING. I asked them to refer to all the call conversations of that day, but they didnt bother, just told me about their terms and conditions, despite that whole lot of evidence at their disposal proving that the intention was to name-drop.</p> <p> </p> <p>As usual, I have to log a complaint on hello-peter for them to hear me out...dont even know why I bothered referring my sister:</p> <p> </p> <p>>>> MiWay ********** 3/3/2016 1:23 PM >>></p> <p><br /> Hi K********* M*********</p> <p>Here is the outcome of your recent Name Dropping exercise.</p> <p>____________________ This friend has previously been Name Dropped and cannot be Name Dropped again.</p> <p>To get an update on your Name Drops please visit the MiWay web site and log in to your profile.</p> <p>Kind Regards,</p> <p>The MiWay Team<br /> <br /> </p> <p>Did they even bother checking who name-dropped...NOOOOO, they are just not paying. We ended up calling because the name-dropping system was just not taking us anywhere and we had a car to collect.</p> <p> </p> <p>That's Miway for you....doing things Theirway</p> <p> </p> <p>PS: the star rating is supposed to be Zero-stars, but the systems will not accept it so I picked 1 star.</p> <p> </p> <p>Thank you</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply20 Dec 2016, 08:48
Official

Thanks for your comment, we will look into this and get back to you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply20 Dec 2016, 09:10
Official

We're so sorry to hear that you feel this way, please be assured that it is never our intention to upset you in any way. Thanks for giving Innocentia a chance to discuss your concerns with you in more detail and to help.

We’re happy to hear that you trust in us have been restored and that you’ve decided to stay with us. Please give us a shout if you need any further assistance.

Best regards,
The MiWay Team