Myway insurance does not value its clients

Please stay away from this company. Not only does it take them months to approve a claim, the service providers that they use are *********** and not worthy to be called plumbers - from sending service providers with broken cars (they could not honor an appointment in two occasions due to a broken car , to guys that does half a job - promises to come back and never does. Mi-way, if this is the calibre of people you think is worthy to service your customers, I don’t think you value your clients at all. Furthermore, upon ariving home this eve, I have a burst geyser ( the very one that a mi way agent worked on 2 weeks ago and promised to come back after doing shoddy work) only to be told that the claiMs dept only works until 1pm - what a joke of a company and that I should log the claim tomorrow morning. Only after challenging this, did the gentleman decide to help me. They would have called me back with the plumbers number but alas, as expected no call. Their managers numbers, the service providers no’s all go to voicemail. I am done with this incompetence. Moving from outsurance was the biggest mistake I have made!!!