BN
Bingo N
1 reviews | Active since Jul 2011
05 Dec 2019, 16:59
MyWay giving false story to avoid paying for the damage
Below is the email I received from MiWay:
Kindly be advised that we have consulted with our insured who advised that he was approaching the robot which turned orange when you unexpectedly changed lanes, moving in front of him and you had just stopped after changing lanes while the robot was still orange. You had changed lanes without indication and moved in front of our insured resulting in him not having enough time to divert or avoid the collision.
What a false statement, I just spoke to their client now who confirmed via whatsapp that this is not what he told MiWay, where did my MyWay get this from? Is this their way of trying to avoid paying the damage that their cliend caused to my car?
I even have a copy of my statement from SAPS and their client did not add any statement, didn’t even report it to SAPS, I gave them the Accident report number. MY WAY PLEASE TELL ME WHERE YOU GOT THIS FALSE STORY FROM?
This is what their client said to me in WhatsApp:
“ This is your story not mine that not what i told them so speak to miway“
I have a copy of our WhatsApp conversation.
My way I need my car to be fixed, stop coming with false stories to avoid taking responsibility
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
05 Dec 2019, 17:06Thanks for taking the time to write to us. We have passed your feedback and your details on to the right team. They will get to the bottom of what happened and get in touch with proper feedback. In the interim, we would like to apologise for any hassles you have experienced!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply05 Dec 2019, 17:06
Official
Thanks for taking the time to write to us. We have passed your feedback and your details on to the right team. They will get to the bottom of what happened and get in touch with proper feedback. In the interim, we would like to apologise for any hassles you have experienced!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
BN
Bingo N's updateReviewer Update
05 Dec 2019, 19:46Read my conversation with your client, he says he admitted to you that he was wrong, why are you giving me false info? Please give me explanation.
[2019/11/07, 14:14:56] T Van Zyl Accident: Messages to this chat and calls are now secured with end-to-end encryption.
[2019/11/07, 14:14:56] Bingo: Greetings, have you spoken to your insurance yet regarding the repair of my car rear bumper? Accident that happened in Pretoria on Saturday the 2nd of November?
[2019/11/07, 14:15:14] Bingo:
[2019/11/07, 14:15:24] Bingo:
[2019/11/07, 14:43:15] T Van Zyl Accident: Hello yes hello sir
[2019/11/07, 14:44:10] Bingo: Alright thanks, did they tell as to when are they gona work on my car? They haven’t called me yet
[2019/11/07, 14:45:54] T Van Zyl Accident: No idea but let me just call my mom she is handling it *** oky no idea i only know my car is wright off so no idea
[2019/11/07, 14:47:56] Bingo: Cool, please talk to mom snd let me know. Or ask her to call me on ***
[2019/11/07, 14:48:35] T Van Zyl Accident: Oky ill do so
[2019/11/07, 14:58:20] T Van Zyl Accident: miway infoPolis nr *** M van Zyl. Your insurance must contact. U must give this info of my Moms Policy info to your insurance they must sort it out
[2019/11/07, 14:59:03] T Van Zyl Accident: Our claim nr c***
[2019/11/07, 15:06:12] Bingo: Will do that. Thanks
[2019/12/05, 16:06:36] Bingo: Your insurance says you said to them I was changing lanes without indicating. Did i change lanes or you were following me and you said your brakes failed?
*Kindly be advised that we have consulted with our insured who advised that he was approaching the robot which turned orange when you unexpectedly changed lanes, moving in front of him and you had just stopped after changing lanes while the robot was still orange. You had changed lanes without indication and moved in front of our insured resulting in him not having enough time to divert or avoid the collision.
Based on the above regarding your unsafe lane change, we hereby refute deny liability in this matter and advised that unless no settlement offer will be forthcoming from our office*
[2019/12/05, 16:07:37] T Van Zyl Accident: U can speak to miway about that
[2019/12/05, 16:08:02] Bingo: So its true, is that what you told them?
[2019/12/05, 16:08:33] T Van Zyl Accident: U can speak to miway about that i know what i saw
[2019/12/05, 16:08:48] Bingo: Ok, thanks
[2019/12/05, 16:09:38] T Van Zyl Accident: I have been told u can speak to miway legal department oky
[2019/12/05, 16:09:54] Bingo: Its ok, thanks
[2019/12/05, 16:11:28] T Van Zyl Accident: This is your story not mine that not what i told them so speak to miway
[2019/12/05, 16:12:22] Bingo: Alright, thanks. God bless you sir
[2019/12/05, 17:27:30] Bingo: I was just wondering, I know insurances are like this, they always try by all means to avoid paying. Thanks for your honesty sir. I knew they were lying. Thats why instead of questioning them, I just asked you. Im a pastor and don’t want to waste my energy arguing with them. I’ll try to fix it myself.
[2019/12/05, 17:33:05] T Van Zyl Accident: Sorry this is my honesty i admitted i was wrong to my insurance luckily your car is fine my car is a Wright off i even lost my job after the accident sorry but i was told to tell u speak to miway about any problems
[2019/12/05, 17:35:36] T Van Zyl Accident: But like i said speak to miway about that
[2019/12/05, 17:43:59] Bingo: Its ok sir, I’ll try to fix it myself. I’m happy no one got injured. I pray that God provide you with a new job so you can take care of your family
[2019/12/05, 17:44:42] T Van Zyl Accident: Tx alot i really appreciate it thank u
[2019/12/05, 17:44:57] Bingo: May God bless you sir
[2019/11/07, 14:14:56] T Van Zyl Accident: Messages to this chat and calls are now secured with end-to-end encryption.
[2019/11/07, 14:14:56] Bingo: Greetings, have you spoken to your insurance yet regarding the repair of my car rear bumper? Accident that happened in Pretoria on Saturday the 2nd of November?
[2019/11/07, 14:15:14] Bingo:
[2019/11/07, 14:15:24] Bingo:
[2019/11/07, 14:43:15] T Van Zyl Accident: Hello yes hello sir
[2019/11/07, 14:44:10] Bingo: Alright thanks, did they tell as to when are they gona work on my car? They haven’t called me yet
[2019/11/07, 14:45:54] T Van Zyl Accident: No idea but let me just call my mom she is handling it *** oky no idea i only know my car is wright off so no idea
[2019/11/07, 14:47:56] Bingo: Cool, please talk to mom snd let me know. Or ask her to call me on ***
[2019/11/07, 14:48:35] T Van Zyl Accident: Oky ill do so
[2019/11/07, 14:58:20] T Van Zyl Accident: miway infoPolis nr *** M van Zyl. Your insurance must contact. U must give this info of my Moms Policy info to your insurance they must sort it out
[2019/11/07, 14:59:03] T Van Zyl Accident: Our claim nr c***
[2019/11/07, 15:06:12] Bingo: Will do that. Thanks
[2019/12/05, 16:06:36] Bingo: Your insurance says you said to them I was changing lanes without indicating. Did i change lanes or you were following me and you said your brakes failed?
*Kindly be advised that we have consulted with our insured who advised that he was approaching the robot which turned orange when you unexpectedly changed lanes, moving in front of him and you had just stopped after changing lanes while the robot was still orange. You had changed lanes without indication and moved in front of our insured resulting in him not having enough time to divert or avoid the collision.
Based on the above regarding your unsafe lane change, we hereby refute deny liability in this matter and advised that unless no settlement offer will be forthcoming from our office*
[2019/12/05, 16:07:37] T Van Zyl Accident: U can speak to miway about that
[2019/12/05, 16:08:02] Bingo: So its true, is that what you told them?
[2019/12/05, 16:08:33] T Van Zyl Accident: U can speak to miway about that i know what i saw
[2019/12/05, 16:08:48] Bingo: Ok, thanks
[2019/12/05, 16:09:38] T Van Zyl Accident: I have been told u can speak to miway legal department oky
[2019/12/05, 16:09:54] Bingo: Its ok, thanks
[2019/12/05, 16:11:28] T Van Zyl Accident: This is your story not mine that not what i told them so speak to miway
[2019/12/05, 16:12:22] Bingo: Alright, thanks. God bless you sir
[2019/12/05, 17:27:30] Bingo: I was just wondering, I know insurances are like this, they always try by all means to avoid paying. Thanks for your honesty sir. I knew they were lying. Thats why instead of questioning them, I just asked you. Im a pastor and don’t want to waste my energy arguing with them. I’ll try to fix it myself.
[2019/12/05, 17:33:05] T Van Zyl Accident: Sorry this is my honesty i admitted i was wrong to my insurance luckily your car is fine my car is a Wright off i even lost my job after the accident sorry but i was told to tell u speak to miway about any problems
[2019/12/05, 17:35:36] T Van Zyl Accident: But like i said speak to miway about that
[2019/12/05, 17:43:59] Bingo: Its ok sir, I’ll try to fix it myself. I’m happy no one got injured. I pray that God provide you with a new job so you can take care of your family
[2019/12/05, 17:44:42] T Van Zyl Accident: Tx alot i really appreciate it thank u
[2019/12/05, 17:44:57] Bingo: May God bless you sir
BN
Bingo N's update05 Dec 2019, 19:46
Reviewer Update
Read my conversation with your client, he says he admitted to you that he was wrong, why are you giving me false info? Please give me explanation.
[2019/11/07, 14:14:56] T Van Zyl Accident: Messages to this chat and calls are now secured with end-to-end encryption.
[2019/11/07, 14:14:56] Bingo: Greetings, have you spoken to your insurance yet regarding the repair of my car rear bumper? Accident that happened in Pretoria on Saturday the 2nd of November?
[2019/11/07, 14:15:14] Bingo:
[2019/11/07, 14:15:24] Bingo:
[2019/11/07, 14:43:15] T Van Zyl Accident: Hello yes hello sir
[2019/11/07, 14:44:10] Bingo: Alright thanks, did they tell as to when are they gona work on my car? They haven’t called me yet
[2019/11/07, 14:45:54] T Van Zyl Accident: No idea but let me just call my mom she is handling it *** oky no idea i only know my car is wright off so no idea
[2019/11/07, 14:47:56] Bingo: Cool, please talk to mom snd let me know. Or ask her to call me on ***
[2019/11/07, 14:48:35] T Van Zyl Accident: Oky ill do so
[2019/11/07, 14:58:20] T Van Zyl Accident: miway infoPolis nr *** M van Zyl. Your insurance must contact. U must give this info of my Moms Policy info to your insurance they must sort it out
[2019/11/07, 14:59:03] T Van Zyl Accident: Our claim nr c***
[2019/11/07, 15:06:12] Bingo: Will do that. Thanks
[2019/12/05, 16:06:36] Bingo: Your insurance says you said to them I was changing lanes without indicating. Did i change lanes or you were following me and you said your brakes failed?
*Kindly be advised that we have consulted with our insured who advised that he was approaching the robot which turned orange when you unexpectedly changed lanes, moving in front of him and you had just stopped after changing lanes while the robot was still orange. You had changed lanes without indication and moved in front of our insured resulting in him not having enough time to divert or avoid the collision.
Based on the above regarding your unsafe lane change, we hereby refute deny liability in this matter and advised that unless no settlement offer will be forthcoming from our office*
[2019/12/05, 16:07:37] T Van Zyl Accident: U can speak to miway about that
[2019/12/05, 16:08:02] Bingo: So its true, is that what you told them?
[2019/12/05, 16:08:33] T Van Zyl Accident: U can speak to miway about that i know what i saw
[2019/12/05, 16:08:48] Bingo: Ok, thanks
[2019/12/05, 16:09:38] T Van Zyl Accident: I have been told u can speak to miway legal department oky
[2019/12/05, 16:09:54] Bingo: Its ok, thanks
[2019/12/05, 16:11:28] T Van Zyl Accident: This is your story not mine that not what i told them so speak to miway
[2019/12/05, 16:12:22] Bingo: Alright, thanks. God bless you sir
[2019/12/05, 17:27:30] Bingo: I was just wondering, I know insurances are like this, they always try by all means to avoid paying. Thanks for your honesty sir. I knew they were lying. Thats why instead of questioning them, I just asked you. Im a pastor and don’t want to waste my energy arguing with them. I’ll try to fix it myself.
[2019/12/05, 17:33:05] T Van Zyl Accident: Sorry this is my honesty i admitted i was wrong to my insurance luckily your car is fine my car is a Wright off i even lost my job after the accident sorry but i was told to tell u speak to miway about any problems
[2019/12/05, 17:35:36] T Van Zyl Accident: But like i said speak to miway about that
[2019/12/05, 17:43:59] Bingo: Its ok sir, I’ll try to fix it myself. I’m happy no one got injured. I pray that God provide you with a new job so you can take care of your family
[2019/12/05, 17:44:42] T Van Zyl Accident: Tx alot i really appreciate it thank u
[2019/12/05, 17:44:57] Bingo: May God bless you sir
[2019/11/07, 14:14:56] T Van Zyl Accident: Messages to this chat and calls are now secured with end-to-end encryption.
[2019/11/07, 14:14:56] Bingo: Greetings, have you spoken to your insurance yet regarding the repair of my car rear bumper? Accident that happened in Pretoria on Saturday the 2nd of November?
[2019/11/07, 14:15:14] Bingo:
[2019/11/07, 14:15:24] Bingo:
[2019/11/07, 14:43:15] T Van Zyl Accident: Hello yes hello sir
[2019/11/07, 14:44:10] Bingo: Alright thanks, did they tell as to when are they gona work on my car? They haven’t called me yet
[2019/11/07, 14:45:54] T Van Zyl Accident: No idea but let me just call my mom she is handling it *** oky no idea i only know my car is wright off so no idea
[2019/11/07, 14:47:56] Bingo: Cool, please talk to mom snd let me know. Or ask her to call me on ***
[2019/11/07, 14:48:35] T Van Zyl Accident: Oky ill do so
[2019/11/07, 14:58:20] T Van Zyl Accident: miway infoPolis nr *** M van Zyl. Your insurance must contact. U must give this info of my Moms Policy info to your insurance they must sort it out
[2019/11/07, 14:59:03] T Van Zyl Accident: Our claim nr c***
[2019/11/07, 15:06:12] Bingo: Will do that. Thanks
[2019/12/05, 16:06:36] Bingo: Your insurance says you said to them I was changing lanes without indicating. Did i change lanes or you were following me and you said your brakes failed?
*Kindly be advised that we have consulted with our insured who advised that he was approaching the robot which turned orange when you unexpectedly changed lanes, moving in front of him and you had just stopped after changing lanes while the robot was still orange. You had changed lanes without indication and moved in front of our insured resulting in him not having enough time to divert or avoid the collision.
Based on the above regarding your unsafe lane change, we hereby refute deny liability in this matter and advised that unless no settlement offer will be forthcoming from our office*
[2019/12/05, 16:07:37] T Van Zyl Accident: U can speak to miway about that
[2019/12/05, 16:08:02] Bingo: So its true, is that what you told them?
[2019/12/05, 16:08:33] T Van Zyl Accident: U can speak to miway about that i know what i saw
[2019/12/05, 16:08:48] Bingo: Ok, thanks
[2019/12/05, 16:09:38] T Van Zyl Accident: I have been told u can speak to miway legal department oky
[2019/12/05, 16:09:54] Bingo: Its ok, thanks
[2019/12/05, 16:11:28] T Van Zyl Accident: This is your story not mine that not what i told them so speak to miway
[2019/12/05, 16:12:22] Bingo: Alright, thanks. God bless you sir
[2019/12/05, 17:27:30] Bingo: I was just wondering, I know insurances are like this, they always try by all means to avoid paying. Thanks for your honesty sir. I knew they were lying. Thats why instead of questioning them, I just asked you. Im a pastor and don’t want to waste my energy arguing with them. I’ll try to fix it myself.
[2019/12/05, 17:33:05] T Van Zyl Accident: Sorry this is my honesty i admitted i was wrong to my insurance luckily your car is fine my car is a Wright off i even lost my job after the accident sorry but i was told to tell u speak to miway about any problems
[2019/12/05, 17:35:36] T Van Zyl Accident: But like i said speak to miway about that
[2019/12/05, 17:43:59] Bingo: Its ok sir, I’ll try to fix it myself. I’m happy no one got injured. I pray that God provide you with a new job so you can take care of your family
[2019/12/05, 17:44:42] T Van Zyl Accident: Tx alot i really appreciate it thank u
[2019/12/05, 17:44:57] Bingo: May God bless you sir