SS
Siyabonga S
1 reviews | Active since May 2020
29 Jul 2024, 16:25
My way very unprofessional in handling claims
Just wanted to share my disappointment with regards to mi way as to how they are handling my third party claim since the 7 June to date they have not authorized the claim and have been in contact with them and they keep on giving me vague and unprofessional reasons which to me does not make sense cuase it was they cliant that knocked me from the back totally unexpectable
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MiWay Insurance's replyOfficial
29 Jul 2024, 16:26It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply29 Jul 2024, 16:26
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team