SS
Shingirai S

1 reviews | Active since Oct 2022

10 Oct 2022, 00:12

My life has been made a living hell by Miway and its clients.

My life has been made a living hell by Miway and its clients. I was in a four-vehicle collision on October 5, 2021, and ever since, Miway has been avoiding answering my questions about my third-party claim. They initially suggested that I make a claim straight from the person who drove into me, but later changed their tune and insisted that I make a claim from the individual who drove into the vehicle that hit my vehicle. They told me to file claims against both of their clients, but when I did, they later declined to replace my car because their customer, the one who caused the accident, had broken a contract they had with him. I am unable to drive because my car is still not fixed.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Oct 2022, 10:10
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. 

Best regards,
The MiWay Team