My experience with Bongekile Mntakas was great however, I don't understand how can I still receive sms about debit payment that wasn't successful and telling me a deduction or recollection will be made on the 17th of this month, while my agreement with M

My experience with Bongekile Mntakas was great however, I don't understand how can I still receive sms about debit payment that wasn't successful and telling me a deduction or recollection will be made on the 17th of this month, while my agreement with MiWay via your employee Bongekile Mntakas that my policy will be stopped/paused for the next two months. I don't understand why the continues sms's after my conversation with you guys isn't there a way that your system update our information after our telephonic discussions and agreements?