1 reviews | Active since Sept 2010
My experience and why I would do it every other way except miway
<p>I have a vehicle that registered with another insurance and it gets rammed from behind on the 3 may 2016. It turns out the gentlemen is a miway client and we go through the process of a third party claim with referenceC729399 which stems from policy number ********** 1. I am told to provide car registration papers including two quotations etc which is done timeously and handed to Miway on the 24-05-2016. I take it Miway was not happy with the quotations and then decided to send their own assessors out. This costed a complaint on the 10-06-2016 to actually get the assessor to move his behind and come out. Please bare in mind that communication has been pathetic throughout this process. Finally the assessor comes out and does what he needs to and tells us that we will be contacted within a week. Just to let you know from the 13-06-2016 to date is almost a month and we have yet to hear from miway whether they are going to take the vehicle to their panel beaters or not and when this is to happen. </p>
Dear Zane,
Thanks for the note! We’re sorry that your claim against our client’s policy is taking longer than expected.
Marietjie has since been in touch to discuss your concerns with you in more detail. She has also assured you that she will keep you in the loop. We urge you to get in touch if you need further assistance in the interim!
Kind regards,
The MiWay Team
Dear Zane,
Thanks for the note! We’re sorry that your claim against our client’s policy is taking longer than expected.
Marietjie has since been in touch to discuss your concerns with you in more detail. She has also assured you that she will keep you in the loop. We urge you to get in touch if you need further assistance in the interim!
Kind regards,
The MiWay Team
