MY CLAIM STILL NOT PROCESSED

miway can i kindly have someone to assist me with my claim. ***

i opened the claim and unfortunately before the 6months period corona days happened,when i was making follow ups after corona days settled i was told the claim was closed(no email send,no any sort of communication) i was taken up and down to have it re-opened aways when i called. i got tired of that and decided to write another claim,a day latter i receive a call from an inspector who is located 1hour40 minutes away from my place of work and an hour away from my resident,i informed him that he is too far i wont be able to drive all the way to him and he advice that i call mi-way and ask them to change my inspector and he will write a note for that call. 2 days later i recieved a call from a lady and she told me that she will close the claim(c***) i submitted after getting no help from the 1st claim,and i should contact Kaashifa Ponder who was the one handling my 1st claim and she will re-open it. an sms came to my phone requesting i write a letter requesting re-0pening my claim C*** which i did and emailed Ponder,but an automated respond said she is on leave i must contact Bridgett, its two weeks later and i have NOT been helped. "i did get emails communication that my Premium is increasing on the 31 of December though" i am a Pharmacist and i have been working ever since,i am tired and i dont want this kind of up and downs and not being helped,especially when i have never missed a single monthly payment,not informed that they closing my claim and now I'm here paying for insurance but struggling to get help for services i pay for incase of such unforeseen circumstances

can i be assisted accordingly at least please.i need my side mirror to be fixed.

and if you are tired of me just kindly let me know and i will make a plan.

regards Loyal mi-way client who is really disappointed.