My Claim

On the 19th of February , I was ******. I put in a claim on MiWay website on the 20th of February. On Monday which was the 22nd, I called in my claim had not been registered nor assigned to anyone. I forwarded all necessary documents, I called on Saturday morning to check how far instead they told me they still busy with validation and they still need to verify with the police station. I left it at that, yesterday which was the 29th of February I called in again , I'm now fed-up I told the consultant to get someone to call me in terms of cancelling my policy and the person who is in charge of my claim. Only one person called and that's the person in charge of my claim, only to tell me he is still busy and needs to meet up with me to write a report because claim is over R15000.00 , it doesn't even say such in their policy documentation. I've claimed lot of times and never has the nonsense ever happened. I don't want to meet up with the person assigned to my claim , I just need my claim to be sorted and policy canceled with immediate effect.