kG
kerusha G

1 reviews | Active since Sept 2014

26 Aug 2025, 09:52

MY CAR IS ROTTING IN THE GARAGE FOR 2 MONTHS AND NO ONE HAS CONTACTED ME

On 17 July 2025 I submitted my claim to Miway insurance for vehicle damage to my Renault Captur.

Claim Number: C**********

I sent my documents to ***********. I also followed up on 24 and 31 July 2025 to not only the liabilities email address but to 3 different individuals via ***********, *********** and ***********.

The agent dealing with my matter is on leave for over a month. No one provides any feedback. My car is in garage for 2 months.

I am disgusted by Miway and their lack of urgency. This is your last chance to resolve this! I was supposed to get some feedback last week. The person who knocked me did so with a company vehicle and the fleet is insured by Miway.

You can call my husband on ***.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply26 Aug 2025, 09:57
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team