My car broke down in traffic late yesterday afternoon

My car broke down in traffic late yesterday afternoon. I called the emergency assistance number and Amohelang Molefi assisted me. She kept me calm, made sure I was safe, offered to get security to me if needed, got a tow truck out to me within 15 minutes, called to check on me, authorised a second tow so I could get my car to a mechanic, and asked me to let her know when I got home safely. I’m so incredibly grateful for her kindness, efficiency, and care - she’s amazing!