1 reviews | Active since May 2016
My Access Payment C662975
<p>My Accident happened 10 September 2015, and my claim finalized on the 18 September 2015, however the accident was clearly not my fault. I have received no feedback regarding my access whatsoever!<br />I have contacted the call center who informs me that they are waiting for the other parties insurance provider.<br />This followup was never done by MyWay until I queried it this year with them and provided them with the information that is already attached to the claim. Eight months have passed with feedback only three times and only when I decide to call the contact center.</p>
Dear Rakesh,
Thanks for your comment and for the opportunity given to respond!
We know that the recovery process can be lengthy and we’re sorry for not getting back to you sooner than expected! Pheello has since been in touch to explain what to expect moving forward and he has assured you that we will keep you in the loop.
Please don’t hesitate to give us a call if you have any other questions in the interim!
Kind regards,
The MiWay Team
Dear Rakesh,
Thanks for your comment and for the opportunity given to respond!
We know that the recovery process can be lengthy and we’re sorry for not getting back to you sooner than expected! Pheello has since been in touch to explain what to expect moving forward and he has assured you that we will keep you in the loop.
Please don’t hesitate to give us a call if you have any other questions in the interim!
Kind regards,
The MiWay Team