RH
Rajeev H
1 reviews | Active since Feb 2016
10 Feb 2016, 10:25
Multiple hard credit enquiries without my consent
Good day, <br> <br> On the 08/02/2016 I received an alert that a credit check was done on my profile from Transunion. When chatting to Asisipho Ntwanambi I explained that I have not given consent for a hard credit check. She advised me that this would be removed from my profile and had request p***3 to the client ITC services division. Upon checking this morning I see that MiWay has now done another hard credit check on the 09/02/2016. Each hard credit check damages my credit score and remains on my profile for a year. Should I cancel the existing policy that I have with MiWay?
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Replies (1)MiWay Insurance's replyOfficial
18 Feb 2016, 12:36Hello Rajeev.H7,
We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you! Inno has since contact you to explain the reason for the ITC check and options available to you going forward.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you! Inno has since contact you to explain the reason for the ITC check and options available to you going forward.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
MiWay Insurance's reply18 Feb 2016, 12:36
Official
Hello Rajeev.H7,
We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you! Inno has since contact you to explain the reason for the ITC check and options available to you going forward.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you! Inno has since contact you to explain the reason for the ITC check and options available to you going forward.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
