1 reviews | Active since Aug 2015
I admit that I neglected to have money in my bank account on the 2nd of the month when my car insurance premium was supposed to be debited. I run a cash business and use the bank account as little as possible because the banks charge you an arm and a leg to deposit and withdraw cash.<br> I received an sms on 05-08-2015 stating that MiWay will resubmit the debit on 17-08-2015 and I called them to confirm this and to make certain that I am covered for the month of August. I specifically asked the lady in the call centre to please inform me should they attempt debiting me on any other day because the bank I use charges one R145.00 for a debit that is unsuccessful. She assured me that they will debit me on 17-08-2015.<br> Then I received another sms on 14-08-2015 stating that they did not receive my premium and that I had no cover from 01/08 -31/08. I contacted the MiWay call centre again to find out why they debited me on 14-08-2015 and not on 17-08-2015 as per our agreement. I am still waiting for an answer.<br> At 01:41 this morning I received an sms from FNB stating that MiWay debited so there goes another R145.00 but I am still not covered for this month. What now MiWay? Please call me.
Best regards,
Best regards,
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