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1 reviews | Active since Apr 2023

11 Jun 2024, 14:00

Ms D Chinaboo to the rescue (Claim C***)

<div>After utterly frustrating hiccups and delays often accompanied by vague explanations, I lodged an online enquiry on 11 June 2024, regarding a possible refund of my fully paid excess amount in respectof a claim registered on 18 Dec 2023. Within less than 30 mins I was contacted by the exhilaratingly efficient Ms D Chinaboo, who literally furnished me with a blow by blow account of the status of proceedings. Even if just for her efforts, I am prepared to endure a little more frustration until the repairs are finally concluded with or withoutthe freshly acquiredprivate service provider. Hopefully before Dec 2024... Big ups to Ms Chinaboo - and bonuses to match, because she bothered to 'go out of her way...'!</div>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply11 Jun 2024, 14:03
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team