SK
Siyabonga K

1 reviews | Active since Jul 2020

16 Nov 2023, 13:00

Ms

Ms. Buhle Gumede, called me yesterday, a day after I received a notice that my insurance premium will increase. She called me to see if she could assist with decreasing the premium and indeed, she assisted with decreasing the premium. What was so wonderful and touching about her call is that she reminded me that we spoke last year under similar circumstances and she promised that she will be the one to call me when my premium is due for an increase. I’m sincerely grateful to her for that kind of exceptional service.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply16 Nov 2023, 13:03
Official
Wow, we just love your feedback for our team and we’re so proud of them for going the extra mile, and for keeping our promise of delivering excellent service! Thanks for sharing your positive service experience with us; we look forward to keep going the extra mile.

Best regards,
The MiWay Team