KM
Kgabo M
1 reviews | Active since Jul 2020
20 Jul 2022, 16:51
Mr Mamabolo
Miway strikes again just when I had my last strand of faith. Arccoding to their policies a claim should be finished within 5 days guess what. Am on my fourth week without answers. Last week there was a dispute with my claim and I was told to do a second assessment which was done by Chris who also said it not wear and tear. Funny thing I got a call lastweek saying I will be contacted before the week which ended. Today I caled miway am told my claim is rejected and no one bothered to tell me. I honestly want to leave this company. To come to think i turned down a quote from budget insurance. Whoever that wants to join miway please do yourself a favour DONT
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Replies (3)0
Replies (3)
MiWay Insurance's replyOfficial
20 Jul 2022, 16:53We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply20 Jul 2022, 16:53
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
KM
Kgabo M's updateReviewer Update
20 Jul 2022, 16:57The worst case is I was assigned a lady caled Rito who only caled me twice in a space of 3weeks I actually do her job because I check continuously. Miway's slogan should be "how should we ***** you over after taking your hard earned money"
KM
Kgabo M's update20 Jul 2022, 16:57
Reviewer Update
The worst case is I was assigned a lady caled Rito who only caled me twice in a space of 3weeks I actually do her job because I check continuously. Miway's slogan should be "how should we ***** you over after taking your hard earned money"
KM
Kgabo M's updateReviewer Update
21 Jul 2022, 13:08Since yesterday no one has been in contact with me well am not surprised because lately all I get is stories or empty promises. I spoke to Rito yesterday and I told her to reffer my matter to her senior because she never did her part to inform of any changes nor updates. Once more no one caled, I caled miway to speak to a senior and am told all of them are in a meeting so much for customer service
KM
Kgabo M's update21 Jul 2022, 13:08
Reviewer Update
Since yesterday no one has been in contact with me well am not surprised because lately all I get is stories or empty promises. I spoke to Rito yesterday and I told her to reffer my matter to her senior because she never did her part to inform of any changes nor updates. Once more no one caled, I caled miway to speak to a senior and am told all of them are in a meeting so much for customer service