Mr Mamabolo

I have been with miway for more than 10 years and this is the first time am getting the worst service ever. I was allocated a person to call me the name is Rito she only caled me once to tell I have to take a car for an assessment which I did and the some lady caled back saying their own assessor says it's wear and tear. My problem is the Assessors at Prima quoted miway and gave an amount if it was to replaced by them but some in job or wherever he is decided my claim is wear and tear based on photos. I sent him an email the miways Assessors a week ago till today no response. I caled miway I was told my query has been escalated and this was last week and also till today no response. I want to cancel all my policies which is two cars and house contents plus my life. They are doing this in their own way not the clients way. Am so ****ed right now