Mr Madoda N

Lack of experience and knowledge of what I can clearly describe as poor customer communication services. On the 08 of December 2019 my car was bumped on the rear right door, I have clearly stated what happened, but they ended up repairing hail damage which was never reported to them. When I make follow up through Emails they promised to come back till today no MI Way! Personal have contacted me. On the 08 I have requested them to Extend my car hire, the lady told me she will excalate the matter to her supervisor till today no answer. Yesterday I make an follow-up call the guy promised me to excalate the matter to his superiors till today I'm still waiting Miway has disappointed me displayed irresponsibly and poor quality of service