SK
Sarel K
1 reviews | Active since May 2022
15 May 2022, 12:23
Mr Kotze
Miway has no turnaround time. Their staff has no idea how to treat a customer fairly. our claim has been with Miway since the 8th of February and still, we have had no payout. I think this is a disgrace. The staff is very slow to respond and does not even give you feedback telephonically or via email on a regular basis.
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MiWay Insurance's replyOfficial
15 May 2022, 18:40We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply15 May 2022, 18:40
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team