BN
Boitumelo N

1 reviews | Active since Oct 2015

17 Dec 2022, 03:46

Moway is a ****

I was insured with Miway for a whole year. I got an accident and lost my phone, when I claimed they rejected my claim. At first their reason was because a certain ben louser insisted to speak to me over the phone. While I specifically told them my phone was lost in the accident. I appealed their decision and they reopened the claim. The second time they rejected the claim with reasons that I was not truthful. When I ask which part of my statements is not true they are unable to tell me. When I ask for call records because I was the one calling them as I had no phone, they are giving me the run around. Miway is definitely a ****. None of my friends and family will ever insure with them. I’ll personally make sure

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Replies (3)
MiWay Insurance
MiWay Insurance's reply17 Dec 2022, 11:19
Official
Thank you for taking time to share your feedback with us; we appreciate your concerns and assure you they matter to us. Our apologies for the inconvenience and frustration you have experienced. One of our service agents will be in touch soon to discuss your concerns and provide you with detailed feedback.  Best regards,
 The MiWay Team
 

Best regards,

BN
Boitumelo N's update17 Dec 2022, 11:30
Reviewer Update
What more are you going to say become the claim is closed. Stop lying!!
Con artists!!
MiWay Insurance
MiWay Insurance's reply19 Dec 2022, 08:07
Official
We're really not happy we kept you waiting; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly to see how we can fix this for you as quickly as possible. Thanks for your understanding!
 
Best regards,
The MiWay Team 

Best regards,