MB
Mahomed B
1 reviews | Active since Feb 2021
03 Feb 2026, 10:39
Most unreliable insurance Company
I submitted a claim on the 26th Jan 2026, I received an email and sms confirming my claim. I Whatsapp the Photos on the their given number. I never got any feedback or updates on my Claim. I followed up on the 3rd Feb 2026 all to find out that MiWay cannot find my Claim and I now have to log a new claim. How pathetic can this service be. They were quick to call me for over me other insurance cover but with this claim I will never recommend MiWay to anyone. The call centre cant hear you clearly or so they say and then put the phone down on you.
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MiWay Insurance's replyOfficial
03 Feb 2026, 10:40It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply03 Feb 2026, 10:40
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team