Most Unpleasant Service
About 2 weeks ago from now (19/09/2018) i filed a claim with MiWay Insurance. I wont mention any names at this point but since then i have received the most unpleasant service i have ever had before. No one has contacted me since the initial claim except for the Assessor who is 3rd party to the insurer. I cannot get hold of the original person who filed my claim and no one responds to any of my emails. The Assessor finished his assessment last week and i have not received any form of communication or update from MiWay , including me trying to get through to them. This is the most disgraceful service i have gotten, it makes me second guess their after market customer service and i am considering moving over to one of their competitors if it persists.
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
best regards,
the MiWay team
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
best regards,
the MiWay team
Please accept our sincere apology for the let-down. It is never our intention to cause you any inconvenience. We believe that Alex has since given you a call to apologise for the delays experienced with your claim and has provided feedback on what you can expect moving forward.
Should you need help with anything else please do give us a call.
Best regards,
the MiWay team
Please accept our sincere apology for the let-down. It is never our intention to cause you any inconvenience. We believe that Alex has since given you a call to apologise for the delays experienced with your claim and has provided feedback on what you can expect moving forward.
Should you need help with anything else please do give us a call.
Best regards,
the MiWay team