Most HORRIBLE car insurance ever with the best complaints department staff.

The help and assistance from Thabiso Dibakwane and Innocentia Kgano from Miway Insurance's Complaints Department, was outstanding! They truly made me feel reassured that my concerns were not only important, but that it would be sorted in the shortest time. Miway in general, however... suck! I do not drive my vehicle anymore due to the threatening email I received stating that my insurance with them can be cancelled and they could make it extremely difficult for me to find alternative insurance. They clearly disregard the nature of any claim and accident report as in my case. I had two claims in a period of two years, of which both accidents was not my fault as indicated on the accident reports. After it all, I received my car from the panel shop after three months and it had to go back three times due to replacement parts not being aligned, missing covers and exposed electrical looms. And that's not even the whole story. After all the running around and feeling defeated in my insurance with Miway, they (Thabiso and Innocentia) have brought some light at the end of the tunnel and I would like to commend them.