1 reviews | Active since May 2015
More Andrew Kekanas must be replicated at MiWay!!!
MiWay had debited my bank account twice in February 2015 and I had been dreading to call due to the previous bad service my Dad and I had received in our previous encounters with the company. My irritation really was the fact that some *********** person made a \mistake"(and I will assume it was a mistake and not a question of negligence) which was never detected by his/her manager but to top it all is the arrogance and indifference of an employee who almost behaves like they are doing us a favour by taking our call!<br> <br> I was planning to cancel my insurance policy with MiWay today and Andrew Kekana gave me a different perspective! What a breath of fresh air! He actually greeted politely and asked how he can be of assistance (the first response ever received from MiWay). Andrew"
We're so sorry for the lapse in service delivery that you experienced, but thrilled that Andrew managed to save the day, and so glad that he was also able to convince you to stay with us. We'll be sure to give him a pat on the back for a job well done.
Kind regards,
The MiWay Team
We're so sorry for the lapse in service delivery that you experienced, but thrilled that Andrew managed to save the day, and so glad that he was also able to convince you to stay with us. We'll be sure to give him a pat on the back for a job well done.
Kind regards,
The MiWay Team
