CM
Cynthia M
1 reviews | Active since Nov 2019
11 Jan 2025, 09:18
Money hungry
I used to be so impressed with this insurance but like any other business it’s hungry for money and couldn’t care less about the customer.Please tell me why are they debiting me on the 10th ? They better start explaining and if I do a reversal of that debit order the impact it will have on my record.This is so irritating
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
11 Jan 2025, 09:18It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply11 Jan 2025, 09:18
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
CM
Cynthia M's updateReviewer Update
14 Jan 2025, 17:42This just a nightmare I have logged a formal complaint with you on email I am still getting a lot of confused calls from ur representative.RESPOND TO MY COMPLAINT IN WRITING THAT IS MY PREFERRED METHOD OF COMMUNICATION AND ✋ STOP Calling me randomly. I’m not just sitting around waiting for ur calls.Yeeeeer
CM
Cynthia M's update14 Jan 2025, 17:42
Reviewer Update
This just a nightmare I have logged a formal complaint with you on email I am still getting a lot of confused calls from ur representative.RESPOND TO MY COMPLAINT IN WRITING THAT IS MY PREFERRED METHOD OF COMMUNICATION AND ✋ STOP Calling me randomly. I’m not just sitting around waiting for ur calls.Yeeeeer