QS
Quintin S

1 reviews | Active since Jul 2011

20 Dec 2016, 13:07

Money grabbing sharks

<p>On the 23rd of November I laid a complaint against Miway where they don't cover you for theft but you still pay a hefty premuim. Here is a link to that complaint https://www.hellopeter.com/miway/reviews/miway-does-not-pay-out-if-your-are-******- ********** . Long story short, now that I need to update my policy I'm told my premuim will increase with over R700.This is after I got a premuim increase over R200 when I told them I do not want to specify an alarm. This is unacceptable. I urge other people not to use Miway they promise you the world and alwys seem nice but you will have endless problems. The are nothing but money grabbing sharks that gives nothing in return. </p>

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Replies (3)
MiWay Insurance
MiWay Insurance's reply20 Dec 2016, 14:00
Official

We have passed your message on and someone will be in touch.

Best regards,
The MiWay Team

QS
Quintin S's update21 Dec 2016, 14:36
Reviewer Update

Just an update on this, this is Miway's poor attitude. I got a quote from Hollard that beats Miway's premiums, and covers me for everything, theft, fire all the bells and whistles. Miway did not make an effort to better their offer or tried to make me stay with Miway. They really do not care about their clients. And I’ve been there for almost 10 years and this is the kind of treatment I get. It so bad it is actually funny. Now that my policy is caned all I can say is good riddance.

MiWay Insurance
MiWay Insurance's reply21 Dec 2016, 15:09
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Hope has since been in touch to assist you with your policy and she also confirmed cancellation of your policy. We’re sorry to hear you’ve decided to cancel your policy with us and we urge you to give us a call if there's anything else we're able to help with.

Best regards,
The MiWay Team