EM
Elsie M
1 reviews | Active since May 2023
31 Mar 2025, 09:41
Modeling Mathole's service as excellent
Modeling Mathole's service as excellent. She manage to reassured me about my debit order worries, I'm at peace that I'm not going to be double debited on the 1st of April 2025. Unlike Lucia you fail to give me a simple answer, whether Miway was going to debit again on the 1st of April after the debit order that went through on the 27 March. 2. She refused to transfer my call to someone who'll be able to assist. 3. She left me holding for 12 minutes. That is not a service that I'm expecting from Miway.
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MiWay Insurance's replyOfficial
31 Mar 2025, 09:41This is such a fantastic compliment and exactly the kind of feedback we strive for. It makes our heart smile hearing that our team are as passionate about excellent service as they are. We’re so lucky to have them on our team. At MiWay, we love rewarding great service, so we’ll definitely pass on your message!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply31 Mar 2025, 09:41
Official
This is such a fantastic compliment and exactly the kind of feedback we strive for. It makes our heart smile hearing that our team are as passionate about excellent service as they are. We’re so lucky to have them on our team. At MiWay, we love rewarding great service, so we’ll definitely pass on your message!
Best regards,
The MiWay Team
Best regards,
The MiWay Team