DC
Delmaine C
1 reviews | Active since Feb 2018
28 Nov 2022, 14:22
Miway's Worse Call Centre Agent - Bradley
Why people choose Miway as an insurance company is beyond me. I had the worse ever experience on Friday 25 November 2022, in which one call centre agent named Bradley was so rude and believe he could talk over me on the absurd things that he mentioned. It was clear from his tone that he wanted to be antagonistic however it was neither the time nor appropriate for him to do so.
Trust me we will be leaving Miway if nothing is done to Bradley.
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MiWay Insurance's replyOfficial
28 Nov 2022, 16:46It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply28 Nov 2022, 16:46
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team