NM
Nkululeko M

1 reviews | Active since Feb 2021

13 Feb 2021, 09:45

MiWay's Sipho Mokoena's Excellent Service

During the heavy lockdown, MiWay Insurance called to offer me a cheaper quote. They further went on to promise to assist me in making the transition from my old insurer to them as effortless as possible. They kept all their promises: arranged for me to get a more advanced tracker - which they subsidized; help liaise with previous insurer for cancellation of my insurance.

Sipho Mokoena, who is one of their customer service agents on their WhatsApp lines, went above the call of duty. He really was a star when I had follow up queries. He handled all of them with care and professionalism. He ensured that my inspection was finalised in no time at all. I am immensely grateful for Sipho's assistance - he truly did things MIWay.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Feb 2021, 09:51
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Sipho is as enthusiastic about delivering awesome service as he is, and we’re so lucky to have him on our team. We’ll definitely pass on your wonderful compliment! Best regards,
 The MiWay Team