MiWay's lack of regard for customer service

The level of service or lack thereof is absolutely disgusting. There was absolutely no follow up to inquire as to whether the repairs to my vehicle were carried our properly which shows a complete lack of care for ones clients. Following this, Mi Way has completely dragged its feet in providing an update on the recovery of my excess, despite the other driver admitting liability. I have complained numerous times about the terrible service received and requested that someone contact me in this regard - no call has been received. I have also requested a legal manager to contact me with regard to the recovery of my excess - still no call has been received. I would not recommend them at all.