IM
Ignatius M

1 reviews | Active since Jan 2014

02 Dec 2020, 12:19

MiWay's DNA to Keep Customers Happy

Today I called in after receiving a new policy pack from MiWay. Wasn't at all pleased with the increase in premiums.

I called in and spoke to Tholakele, who was gracious in her approach and help me to review the premiums favourably. Secondly, she gave me a discount for my December 2020 premiums.

Thank you MiWay - I am sure it is in your DNA to keep your customers happy.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply02 Dec 2020, 12:33
Official
We are so glad to hear that Tholakele went out of her way to deliver such world-class service! Thanks for showing her the recognition she deserves and for sharing your positive service experience with us.  Best regards,
The MiWay Team