MiWay's disgusting service towards the client's.

On the 16th of June I got into an accident and my car got towed on the 18th of June by RARC and then I got a courtesy car from MiWay on the 21st of June until 21st July, meaning I only had the car for 30 days. After 30 days I called MiWay Insurance to ask if they can extend the courtesy car and they said No, if I still need it I need to pay for the courtesy car from my account. So I took the car under my account, two months later the car that was in repair was still not fixed. I went to the RARC(the repair shop) personally in August and I found the car ********** and they were still awaiting for car parts. Mid September, MiWay called me and said they've found additional damage in the car which means my car is a write-off. Then an email from MiWay was sent to me so that I can send my documents through POSTNET to them which I sent on the 27th of September. The next day, the manager of MiWay, Mr Henk(FROM CLAIMS DEPARTMENT) called me and told me that my car can be repaired and I will receive a courtesy car. My point is I was misled by MiWay staff because each agent told me different stories each time. So I don't know what to belive anymore, because their stories don't match up. I am disgusted by the poor service that I have received from them and I want nothing to do from them anymore.