NJ
Nathan J
1 reviews | Active since May 2015
02 Nov 2021, 15:42
Miway's careless attitude
A few days before handing in my vehicle at the panel beaters i requested the Miway rep to confirm that i will have a rental vehicle given to my. The run around getting someone at Miway to understand and see what i'm requesting is beyond. Throughout the day i'm battling to get a rental. I've know come to understand what Miway stand for and clearly customer service is the worse i've experienced. Irate and extremely disappointed that Miway don't car about their customers.
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Replies (2)
MiWay Insurance's replyOfficial
02 Nov 2021, 16:07We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply02 Nov 2021, 16:07
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
NJ
Nathan J's updateReviewer Update
02 Nov 2021, 18:29I received a call from claim rep with the promise that Avis will call this afternoon and again disappointed. Please address this with your reps. I'm now suppose to use public transport and my health does not allow. This is pathetic service
NJ
Nathan J's update02 Nov 2021, 18:29
Reviewer Update
I received a call from claim rep with the promise that Avis will call this afternoon and again disappointed. Please address this with your reps. I'm now suppose to use public transport and my health does not allow. This is pathetic service