NM
Nqaba M

1 reviews | Active since Nov 2022

30 May 2024, 16:52

MiWay's awesomeness...!!!

I've recently been hijacked. My car, cellphone and laptop were ******. I went onto the MiWay App, using my wife's phone to report and claim. Three consultants dealt with my query. Mamello Letsie (cellphone), Mzilikazi Khumalo (laptop) and Bongani Mungwe (car). The service I received from the two gents (Mzilikazi and Bongani) was super professional and amazing. They made sure to go out of their way to assist me. Always kept me updated regarding how far the process was. I dare even say that they treated me like their only client. After all claims were paid, I even got a call to offer therapy, at MiWay's cost. Oh, did I mention that, when extending the period for the courtesy car (which now became a "Car Hire"), Avis charged me the same rate as MiWay (67% discount per day) for up to 30days. MiWay truly championed this situation. I'm super proud to have chosen them, seriously.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply30 May 2024, 16:54
Official
This is such a fantastic compliment and exactly the kind of feedback we strive for. It makes our heart smile hearing that our team are as passionate about excellent service as they are. We’re so lucky to have them on our team. At MiWay, we love rewarding great service, so we’ll definitely pass on your message!

Best regards,
The MiWay Team

Best regards,