MiWay's accounts system is pathetic.

Item: MiWay Insurance
Rating: 1
Author: paul M

MiWay's accounts system is pathetic. I am struggling to get my account sorted for 3 months and every person i speak to acknowledges its their MiWay's fault but nothing gets done. In the meantime I"m not sure if my vehicle is insured. its a mess

Helpful (0)

Replies (3)

MiWay Insurance's replyOfficial

02 Jul 2018, 09:04

Please accept our sincere apology for not getting things right the first time and for any inconvenience we have caused you! An agent will be in contact with you shortly to discuss your concerns.

Kind regards,
The MiWay Team

MiWay Insurance's reply02 Jul 2018, 09:04

Official

Please accept our sincere apology for not getting things right the first time and for any inconvenience we have caused you! An agent will be in contact with you shortly to discuss your concerns.

Kind regards,
The MiWay Team

paul M's updateReviewer Update

02 Jul 2018, 10:02

you guys are pathetic. i wonder what it be like if i were to claim. fist get your act together before you take on business.

paul M's update02 Jul 2018, 10:02

Reviewer Update

you guys are pathetic. i wonder what it be like if i were to claim. fist get your act together before you take on business.

MiWay Insurance's replyOfficial

02 Aug 2018, 10:30

We unconditionally need to apologise for the frustration we have caused you before and again concerning the error on the policy - we assure you that, this is not the kind of service we aim to deliver. We confirm that your policy has been fixed and we appreciate the chance given to Abey to assist.

We urge you to let us know if there's anything else we're able to help with.

Kind regards,
The MiWay Team

MiWay Insurance's reply02 Aug 2018, 10:30

Official

We urge you to let us know if there's anything else we're able to help with.

Kind regards,
The MiWay Team