Miway...(mild cursing)

So when you decide to join miway, contact OSTI on *** and inform them you will be in touch soon after trying to claim. I have been a customer with miway since my first car bought 2016 and never claimed, then went through a rough patch that life throws and never canceled insurance, just took it to 3rd party fire and theft(which when I checked it was only 3rd party only not even fire and theft the way I requested). So when I needed to take the policy back to full comprehensive they gave me an amount that I was not happy with it and they said a Senior Advisor will phone me later, so I said oke its fine just send me the documentation I needed it. So then later that day the Senior phoned, we spoke and she gave me a much lower amount but they wanted me to pay the original amount the first month and then the discount would apply the second month, and I refused so I went throughout a whole month without insurance on my car after repeatedly asking what is the outcome of not paying that amount? The advisor said I will not have cover for that month and the vehicle would need to go for inspection again. So when the payment went off that I wanted to pay a month after, took the car for inspection and received the sms to say my vehicle is covered. Right. Lockdown was approaching and I decided that my wife go to Middelburg MP to go care for her mother, and the hailstorm that hit the town has hit my vehicle and guess what miway turns to? Haha yes missed payment. Its ridiculous. Well got all my evidents and OSTI busy with the case after a tennis game between me and miway staff. Oh and me being a old customer they even have the nuts to give me a nice 20k excess amount with my discount... So well done Miway lets see how this goes.