1 reviews | Active since Oct 2014
MIWAYdo not do their job!!!!
I've cancelled my policy with Miway on 1 May 2018. Not deduction from my bank was done in May but in June the decided to Deduct again on the policy that was cancelled. When I complained they refered me to my bank to stop the debit order because they cant assist me. I need to pay all the cancellation fees and debit order fees for WIWAY's MISTAKE.
I need to pay the other Insurance policy but Miway deducted the money
We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Kind regards,
The MiWay Team
We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!
Kind regards,
The MiWay Team
Thanks for bringing this to our attention! We’re sorry that you were debited wrongly - we will see to it that such issues don’t occur going forward. We can confirm that Kagiso has been in touch to chat about your concerns and thanks for giving us the chance help.
Please be assured of our commitment to always deliver awesome service and don’t hesitate to give us a shout if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Thanks for bringing this to our attention! We’re sorry that you were debited wrongly - we will see to it that such issues don’t occur going forward. We can confirm that Kagiso has been in touch to chat about your concerns and thanks for giving us the chance help.
Please be assured of our commitment to always deliver awesome service and don’t hesitate to give us a shout if there's anything else we're able to help with.
Kind regards,
The MiWay Team