MIWAY.....A JOKE

I called in on the 25/01/2018 with regards to cancellation of my policy. Spoke to the first agent, could not understand her name, she first requested as to why i wanted to cancel my policy i advised that i had found cheaper cover with another Insurance company. The lady was very upset wanting to know other details which was none of her business. She then advised that she will put me through to her Senior, he will be able to assist me. She then comes back stating that all her Seniors are very busy, she can get someone to contact me within 72 hours. So within the next 72 hours i cannot cancel my policy..I insisted that this was acceptable, so she put me on hold. I dropped the call and called in again this time spoke to TOTO, she assisted me in the next minute a Senior by the name of Thabiso was on the line. What was interesting was that when i wrote up the policy no one wanted to confirm the details of the policy holder, but when i called in to cancel, then they want to speak to the policy holder. Anyway, I went into underwriting for cancellation, WHAT A JOKE. Then at it all i am told that my policy will only be cancelled 25/02/2018 because i have to give a 30 day notice if i wanted to cancel. Now all terms and conditions are explained to you in underwriting, cancellation is an important condition, never once did anyone say that if you wanted to cancel you had to give them a 30 day notice. Just another way of making money. I had found cheaper insurance and this made them UPSET. I cant imagine how anyone claims MIWAY to be one of the best INSURERS when a simple cancellation turned out into a NIGHTMARE EXPERIENCE. I am just glad i cancelled as i can only imagine what the CLAIMS PROCESS will be like, maybe you would have to give them a 30 day NOTICE. WHAT A JOKE MIWAY......