HS
Harish S

1 reviews | Active since Aug 2010

30 Apr 2018, 14:27

Miway Your way Nowhere

Called Last week to cancel policy and was told that the call center was too busy and I will be called back which never happen. Now I have to pay extra for insurance for a car that I don't have anymore. So I might be mistaken but I always thought that Insurance in South Africa works on a pay as you go system ...... you pay you get covered ... you don't no cover so why must i pay if I don't have the vehicle anymore and called last week with no reply

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Replies (2)
MiWay Insurance
MiWay Insurance's reply30 Apr 2018, 14:40
Official

We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply10 May 2018, 15:44
Official

Please accept our sincere apology for keeping you waiting and for any hassles we have caused you. Innocentia has been in touch to assist with the cancellation and we urge you to let us know if you need help with anything else.

Kind regards,
The MiWay Team