*********** MiWay / Your Way

Policy number: ***5 I have been previously insured with MiWay where then having moved to Discovery because of some poor service where MiWay then contacted me on several occasions in requesting my trust in them to be restored, I thought about it for some 3 months or so where after then having given them the benefit of the doubt and rejoined with MiWay. The problem is that this time things were different in that they now requested me to obtain a certificate from Mitsubishi stating that my vehicle which was previously insured with MiWay is in fact fitted with an OEM Immobilizer / ant-hijacking system. I received an address where I had to take my vehicle for this inspection, the issue is that this company told me they knew nothing of any such thing and told me to be on my way. This happened twice where I then decided to call MiWay again to find out what is going on where the consultant could not provide me with further guidance or any form of address where I had to take my vehicle either. Wasting my time and fuel to drive around in search of a place that does not exist. MiWay never before requested this kind of verification, why now? A premium was debited from my bank account where then the consultant all of a sudden tried to change the wording explained during the time of reinstating the insurance and now yesterday when having advised that he had spoken to his supervisor who told him to request that this be done. This means that the original terms had now been altered and in breach of agreement, if this is how MiWay is planning on conducting their business with such shady behavior and changing of terms in this instance then I would rather prefer that this policy be canceled with the money debited from my bank account be credited back to me with immediate effect. I will rather have my vehicles and home content insured with another provider instead of remaining with MiWay.

What happened to MiWay?