RR
Rozette R

1 reviews | Active since Sept 2016

07 Apr 2021, 16:04

Miway writes off vehicle for minor repairs.

I don't have the words for what i am feeling towards MIWAY. It seems to me MIWAY write off vehicle's that are paid up and not on finance. For a difference of R35.00 in what Miway i prepaired to pay for damages and what the quoted damages are, they want to write of our vehicle.Since the 26th of March neither me or my Husband werep honed to be informed of any updates on this claim.It is ridiculous and unacceptable.The vehicle was standing at the accident scene for 7 days before being towed in! Shocking. After that kept on trying and it was easter weekend today after 12 days - i phoned AGAIN i was told the vehicle is already at a auction yard and it is now a Code 2/ write off.That is unacceptable, MIWAY must repair my vehicle - i will not leave this or withdraw the claim reason being then im stranded without a car hire vehicle.DONT EVER join MIWAY and i will tell the whole world about this!!!!!!!

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Replies (3)
RR
Rozette R's update07 Apr 2021, 16:07
Reviewer Update
im probably not gonna get any thing from this because that is just how miway is - and we are clients of miway since 2018.
MiWay Insurance
MiWay Insurance's reply07 Apr 2021, 17:19
Official
Thank you for the feedback – we appreciate it! Your message is with the right team and someone will be in touch shortly to provide you with proper feedback and discuss your concerns.  Best regards,
The MiWay Team
 
RR
Rozette R's update08 Apr 2021, 08:39
Reviewer Update
For the first time in 12 days i received a call - wow pretty phatetic.told me that the repair limit cost is less than the damages. i asked the lady yes it is exactly R35.00 less than total damages repair cost - ecual to a packet of sigarettes they want to write of my vehicle.NO-MIWAY will repair my vehicle - DONT EVER JOIN MIWAY!!!!!!!