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Zelda Smith smith.zelda

1 reviews | Active since Mar 2022

26 Feb 2025, 19:03

Miway worst Insurance ever!!!

The service are so bad, i was a loyal customer with them for 10 years. Last year i had an accident in May. The third party was supposed to report the vehicle accident but never did. Now Miway Kgomotso at Legal Department is apparently handling the case but so worst and pathetic that she doesnt even return aphone call or answer an email.

I demand my excess money back from Miway asap or else things will get worst for the company. An email was sent to the broker on the 9th OF FRBRUARY AND AFTER THAT NO FOLLOW UP WAS MADE!!!! Kgomotso i hopeyouread this because your claim departement or legal department doesnt know how to do your work

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Replies (3)
MiWay Insurance
MiWay Insurance's reply26 Feb 2025, 19:04
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team
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Zelda Smith smith.zelda's update26 Feb 2025, 19:11
Reviewer Update
Kgomotso better fix this asap or else.....
ZSs
Zelda Smith smith.zelda's update28 Feb 2025, 18:50
Reviewer Update
Thank you so much Karishma for your assistance and your effort and resolving the matter