MiWay Worst Customer Service

Worst customer service, my vehicle was towed after hitting a pothole and getting two burst tyres. I was told Tshepo Sekome would be handling my claim and update me after 2 days on the process, assessment etc. It's been 4 days and no one has contacted me. Plus the number given to me doesn't work. This is the worst service ever!! How long does it take to make a claim, complete an assessment and fix a vehicle with two burst tyres?

Think I'd rather pay outrageous premiums with fast and reliable than this terrible service from Miway. 😡