Miway worse than hell

After we have published the complain through Hello Peter we received an email from Keagile Teffo which I was required to sign as a consent.The Miway disclaimer confirms the first assessor report that the vehicle is uneconomical to repair and they recommend that my vehicle should be written off.I sent the settlement letter from the bank. Keagile Teffo rep**** by saying the car will not be written off,she is sending the assessor again to assess the vehicle so that it is not written off.This claim was launched on 06 July 2020 so its been over a month now.We were denied access to the courtesy car for the first three weeks after we have lodged a claim.We are now just over a week with the vehicle and we might have to return the vehicle before the issue is resolved even though the delay is on their side.