rR
rapidpoolsinc R

1 reviews | Active since Dec 2016

06 Jun 2017, 07:21

MiWay- WORSE EXPERIENCE TRYING TO FINALIZE INSURANCE

<p>CONTACTED MIWAY TO TRY MOVE OVER ALL BUSINESS AND PERSONAL INSURANCE AND HAVE REGRETTED IT EVER SINCE!!!</p> <p> </p> <p>IT BEEN OVER 2 WEEKS NOW AND COUNTING AND TO GET PROPER CUSTOMER SERVICE FROM ANYONE AT MIWAY IS PROVING IMPOSSIBLE AND NON EXISTENT.</p> <p> </p> <p>NO ONE WANTS TO TAKE THE INITIATIVE AND TIME TO ASSIST AND FINALIZE INSURANCE QUOTES AND I HAVE TO KEEP CHASING AND FOLLOWING UP.</p> <p> </p> <p>TO JUST ADD TO MY FRUSTRATION... MIWAY CANT EVEN GET MY PERSONAL DETAILS CORRECT.. WRONG ADDRESS.. CONTACT NUMBERS..ETC.. AFTER I KEEP SUPPLYING THEM WITH THE CORRECTED INFORMATION...</p> <p> </p> <p>IF I WERE TO PUT THIS EXPERIENCE INTO ONE WORD... I WOULD DESCRIBE IT AS SLAP-DASH-USELESS!!</p> <p> </p> <p> </p>

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Replies (5)
MiWay Insurance
MiWay Insurance's reply06 Jun 2017, 16:36
Official

We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Best regards,
The MiWay Team

rR
rapidpoolsinc R's update07 Jun 2017, 09:38
Reviewer Update

STILL NO CALL AND RESOLUTION RECIEVED.

MiWay Insurance
MiWay Insurance's reply09 Jun 2017, 11:52
Official

It is frustrating when expectations are not met! Please accept our sincere apology for not getting things right initially and for any hassles we have caused you and thanks for giving Dorkas an opportunity to assist. Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!

Best regards,
The MiWay Team

rR
rapidpoolsinc R's update09 Jun 2017, 13:13
Reviewer Update

Eventually sorted. thanks

MiWay Insurance
MiWay Insurance's reply09 Jun 2017, 14:10
Official

Thanks for the feedback!

Best regards,
The MiWay Team