1 reviews | Active since Dec 2016
MiWay = with our premiums we collect (more than 1 vehicle I might add) our services include squeezing as much as we can of your life savings out of you as best we can
<p>Being 33 years of age never having insurance before naturally I've been referred to by someone that has insurance I must say this surely isn't the kind of service expected based on the referals.</p> <p> </p> <p>I've purchased a brand new 2016 Isuzu bakkie, after being retrenched from work earlier in the year so deciding to use entire life savings to relocate to Cape Town to start off a business. Before even leaving for Capes my bakkie gets ****** in November, pointed out by the consultant himself how busy they are during this time of the year.</p> <p> </p> <p>Upon receiving a Miway referal my friend made sure I made note of & specified that my vehicle be isnured before leaving the dealership floor,hence thats exactly what I did as I had quite a few extras such 5 year extended maintainence plan, canopy, towbar & rubberisation. Once again the consultant Deon Maritz himself pointed out that the nudgebar I only declared after leaving the dealer of which can not be covered for. Now when it comes for payment time Im informed by Deon Maritz that he has been advised by his management that I will not be compensated for any of the extras I paid for as I did not specifically specify the extras over the phone still not receiving the voice recordings after being told Im entitled to request but still nothing, to add salt to the wound Deon Maritz still does not even pay me for the cost of my vehicle without any extras & came in with a much cheaper amount & says it has to be that as it is the cheapest quotation they received.</p> <p> </p> <p>Mr Deon Maritz please be advised when I purchased my vehicle (incl cost) with all the extras including the money for me was not cheap, in a country where the crime is quite rife but yet people who are honest still get w********** from their life savings from the very people we entrust them with. What you say & what you offer are very different from each other.</p>
Thanks for taking time out to comment on your recent service experience with us. We are sorry to hear that it has left you feeling let down. We have passed your message on and someone will be in touch to discuss your concerns with you in detail.
Best regards,
The MiWay Team
Thanks for taking time out to comment on your recent service experience with us. We are sorry to hear that it has left you feeling let down. We have passed your message on and someone will be in touch to discuss your concerns with you in detail.
Best regards,
The MiWay Team
Thank you for hitting the nail on the head, I am feeling let down especially after the referals I'm actually considering to question my friendship with these guys! I really hope my concerns are met with a more favourable resolution, may I ask by when will I be contacted?
Thank you for hitting the nail on the head, I am feeling let down especially after the referals I'm actually considering to question my friendship with these guys! I really hope my concerns are met with a more favourable resolution, may I ask by when will I be contacted?
We confirm that you have been contacted by Gerhard in our claims department to discuss your concerns. The conversation you requested has been sent to you and further contact will be made with you on Monday to address this matter further. Gerhard is available to assist with any further queries at number provided to you.
Best regards,
The MiWay Team
We confirm that you have been contacted by Gerhard in our claims department to discuss your concerns. The conversation you requested has been sent to you and further contact will be made with you on Monday to address this matter further. Gerhard is available to assist with any further queries at number provided to you.
Best regards,
The MiWay Team
