MiWay why not a other way

<p>I joined Miway a couple of months ago , and I was never advised that I have to specify my phone at that point in time,</p> <p> </p> <p>I cancelled my household cover ect as I explained to the agent this wont enjoy cover as I don’t have burglar bars. After I cancelled this cover it came to my attention that I need this cover as something might brake in the future and this can cover it , I then struggled to get a quote without calling Miway and sent numerous emails advising them I need to be contacted and I want this policy added on again as I previously had this . after a long struggle someone finally called me and I explained that im busy in a mall ect and that I accept the quote but she my call me again on Monday as the quote was about R150.</p> <p>I was under the impression that im on cover , now I get told im not and that my claim is repudiated as I never specified this phone of mine , this is unacceptable as I was never advised of this . I told Nyko in Claims that I don’t mind a excess and my premiums can be backdated as I thought I enjoyed cover.</p> <p> </p> <p>If this is the way miway does business Im really considering cancelling my life insurance as well as my car insurance as I had this with my broker for and never had any problems and I enjoyed cover.</p> <p>I need this to taken up please as this is not TCF friendly , in my company if you say you going to call a client you do that .</p>