MiWay WhatsApp agents might just be the solution 👍🏽

A debit order for my insurance has been bouncing, since the set debit order dates. I requested for a new date for the debit to go off, and it failed again.

I got in touch with the MIA Bot on WhatsApp who was kind enough to refer me to an actual person - Puleng Leqoalone was so helpful and succinct, I didn’t feel the least bit frustrated while chatting to her and query was resolved efficiently.