Miway what a joke
<p>Miway offers no correspondence with the client when they adjust the yearly premium by 15%in a country that doesnt grow. They dont respond to messages left and when i finally got hold of a consultant on the phone after holding for 15minutes he says his computer is slow and will immediately get back to me, assuring me he has my contact details....obviously im still waiting....just imagine one has a claim how the service will be...incredible....it seems they dont record conversations as it is their way.</p>
We're sorry to hear that we've let you down. We will get an agent to call you ASAP!
Best regards,
The MiWay Team
We're sorry to hear that we've let you down. We will get an agent to call you ASAP!
Best regards,
The MiWay Team
Please be assured that this is not the MiWay way and please accept our apology for upsetting you initially!
Mmathapelo has since been in touch to update your policy to better suit your needs and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver fantastic service and please let us know if you need help with anything else!
Best regards,
The MiWay Team
Please be assured that this is not the MiWay way and please accept our apology for upsetting you initially!
Mmathapelo has since been in touch to update your policy to better suit your needs and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver fantastic service and please let us know if you need help with anything else!
Best regards,
The MiWay Team